What’s the ROI on your Brand Identity?

Brand and Business

It’s often questioned, how does branding convert to sales?

That’s simple. Have you ever wondered why you choose a certain product over another, even when they offer the same services, products, or results?

That’s the result of effective branding at work.

Branding is not just about a logo or a colour palette; it’s about creating a holistic and unique identity that resonates with your audience on a deeper level. This emotional connection transforms how your clients and customers relate to you.

This is why brand purpose and brand identity are so intertwined and so important to get right from the start. So how can we build a brand identity that converts?

1. Build Trust and Recognition

When you walk into a store where everything is familiar and inviting, you’re more likely to make a purchase there because you feel comfortable and confident. The same principle applies in the digital realm. A strong brand presence establishes familiarity and trust, making it easier for customers to choose your offerings over others.

2. Storytelling and Emotion

People remember stories far better than they remember facts and figures. Effective branding involves crafting a compelling narrative that aligns with your audience’s values and aspirations. By being authentic with your communication you can create a bond that goes beyond just a transactional relationship. 


3. Elevate Perceived Value

Perception matters. A strong brand image elevates the perceived value of your products or services. Customers are willing to pay a premium for something they perceive as higher quality, and branding can shape this perception.


4. Create Customer Loyalty

Think about your favorite brands. You’re more likely to choose them repeatedly, even when alternatives are available. This is the result of successful branding that has created a sense of loyalty. Loyal customers not only make more purchases themselves but also spread positive word-of-mouth, attracting new buyers.


5. Measuring the ROI of Identity

While the concept of branding’s impact on conversion is intriguing, how can you quantify its ROI? It’s not as elusive as it might seem. By tracking key metrics such as increased website traffic, higher conversion rates, and improved customer retention, you can directly attribute these improvements to the power of your brand.


Branding should not be the afterthought of your product or service, it is the defining core of its purpose. It’s an investment that can turn curious browsers of your business into devoted customers. 

Share this post

Similar Journal

Brand Evolution

Welcome to Murni

We’ve had a little brand realignment with the rename of our business from the Mrkt House to Murni. This move has been something that has

Read More »
Business Embodiment Mentoring
Core Values

An Open Letter on Authenticity 

It might come as no surprise that the word “authentic” has claimed its throne after being recognised by the Oxford University Press, as 2023’s Word

Read More »
Scroll to Top

email me at